Sage North America Career Center

Sage currently has an exciting opportunity for a Sales Order Entry Operator in our Benton, AR office.

• Under direct supervision, keys sales orders and service work ticket orders into Softrax and updates as necessary.
• Advances orders through relevant stages and puts orders through various databases for billing and maintenance purposes
• Reviews Detail Tab and Purchase Schedule to confirm investment amounts are correct; then keys product SKUs into Softrax.
• Ensures orders balance if discounts need to be adjusted in the pricing and advises Sales Rep if configuration needs to be re-run.
• Determines order type to accurately advance order to Serialization Department if necessary.
• Works with Sales Order Processing and Sales Team to confirm order irregularities.
• Keys all Service Work Tickets into Softrax and completes process for Billing.
• Monitors Softrax for orders to be advanced to Sourced status; then advances the orders through the Milestone and Installation databases and Releases the order.
• Executes all changes to orders via Internal Sales Order Modifications or Change Order Requests.
• Releases and Ship Confirms Account Recovery, Software Only and Service Work Tickets.
• Sends notification of Sales Order number to Order Processor and Sales Rep and maintains record of all orders entered each day for report.
• Submits New Account Set-up and Activation Requests to Customer Service Dept.

• Associate degree or equivalent work experience.
• 0-2 years experience in a data entry function.
• Knowledge of Sales Order Database (Softrax, Oracle, etc.) and Microsoft office suite, good oral and written skills, problem solving skills.

• Apply for this job online
• Email this opportunity to a referral